Kabel's guide to quality & trust

At Kabel, we strive to continuously raise the bar on quality to connect top-tier talents with incredible companies. Building a safe and secure platform for both job seekers and employers is our top priority. Here's how we work to ensure a trusted environment:

For Employers

• Talent Verification: Our verification process helps ensure the legitimacy of profiles and qualifications listed by job seekers.
• Secure Communication: Employers can communicate securely with potential candidates through our integration with WhatsApp.
• Candidate Non-Response: Employers can flag an unresponsive candidate. Upon flagging, we will follow up with the candidate, giving a 3-day deadline to respond. If there is no response, a credit refund will be issued. Note that you can only flag a candidate within 7 days after unlocking a chat with a candidate.
• Candidate Pool: We define "active candidates" as those who have logged in within the past 60 days. Only these candidates will be included in the recommendation pool.
• Key Milestones: A 7-day validity period is given to candidates to consider job offers and a 7-day period for employers to unlock their most preferred candidates.
• Unlock Credit Management: You can assign specific budgets for unlock credits to departments or individuals. This allows for more effective allocation of credits based on your hiring needs.

For Job Seekers

• Legitimacy of Companies: We review the companies and jobs that are on our platform. A job card is only valid for 30 days and will expire after that, so you don't receive inactive job cards.
• Dispute Resolution: If you encounter any issues with a company or the platform itself, we have a dedicated team to help resolve them. You may contact +60 11-5412 6245 on WhatsApp should you face any issues.
• Transparent Communication: We encourage clear and open communication between you and potential employers. Our platform facilitates this by providing secure messaging tools.

Kabel is committed to continuous improvement.
We are constantly working to enhance our security measures and refine our processes to ensure a safe and trustworthy experience for everyone on our platform.

Do you have any questions or concerns?
Please don't hesitate to contact our dedicated Trust & Safety team at +60 11-5412 6245.

Together, we can create a thriving job market built on trust, transparency, and opportunity.