One problem. One team.
Done in 10 weeks.

Go digital & fix the operational issue that’s costing you the most time and money, with a dedicated team.

See how it worked →
Book a scoping call

Digital Acceleration Program (DXP)

DXP is a digital acceleration program where Digital Agents solve digital problems through automation, supported by Kabel’s systems and playbooks.

In collaboration with

SME Association of Malaysia logo Kabel Job Platform

What you get from DXP

Black outline of a simple crown icon with three points, sitting above two horizontal lines, on a transparent background. Kabel Job Platform
Working system in 10 weeks
briefcase
Get weekly updates, only need 30 mins from you
A black checkmark inside a black circle on a white background, symbolizing approval or completed tasks—perfect for illustrating jobs for fresh grads. Kabel Job Platform
Flat fee with scope agreed upfront

What other companies fixed with DXP

Real outcomes from DXP projects

F&B company cut reporting time from 5 hours to 10 seconds
Problem: Every Monday, the Operations Manager spent 5 hours pulling numbers from emails to build a weekly report — with inaccuracies.

Outcome: Live sales dashboard built. Weekly report now takes 10 seconds.
"I spend 5 hours a week compiling weekly reports. Now with the dashboard, it only takes 10 seconds to see live sales data."
— Look, Operations Lead, Natural Options
5 hrs → 10 sec
reporting time saved
Live
sales data, always updated
A HR consultancy turned old website into lead generation engine
Problem: The website was non-functioning and hardly receiving traffic and generating qualified leads.

Outcome: New website built with lead capture and visitor tracking.
"We had a non-functioning website where there is hardly any traffic. We need something that is bringing in opportunities."
— Jimmy Ong, Managing Partner, Nucleus Advisory
100%
visibility
Working
lead gen engine

See what other companies fixed

The Problem

Leads come in, but follow-ups are inconsistent. No clear view of pipeline or conversion.

The Solution

Digital agents build CRM pipelines, lead tracking, and follow-up workflows.

Measurable Outcome
  • 15–30% improvement in lead-to-enquiry conversion
  • Fewer missed follow-ups
  • Better visibility on sales performance
The Problem

Business data is scattered across tools. Reports are manual, delayed, or ignored.

The Solution

Digital agents centralise key metrics into live dashboards and automate recurring reports.

Measurable Outcome
  • Save 70 – 90% time spent preparing reports
  • Faster management decisions
  • Clear accountability across teams
The Problem

Staff spend hours copying data between WhatsApp, Excel, email, and internal tools. Errors happen, and work slows as volume grows.

The Solution

Digital agents automate handoffs between systems and redesign workflows to remove repetitive manual steps.

Measurable Outcome
  • Save 10 to 20 hours/week of manual work
  • Lower headcount pressure
  • Fewer human errors
  • Faster turnaround time
The Problem

Marketing spend continues, but SMEs don’t know which channels drive paying customers.

The Solution

Digital agents set up tracking from traffic → lead → enquiry → sale, with one dashboard.

Measurable Outcome
  • 10–25% improvement in campaign conversion efficiency
  • Reduced wasted ad spend
  • Clear basis for scaling or cutting campaigns
The Problem

Customers drop off during onboarding or checkout because they don’t understand how the product or process works. Internal teams debate changes without evidence.

The Solution

Digital agents design user flows and clickable prototypes to test onboarding, navigation, or checkout before building.

Measurable Outcome
  • 10 – 25% improvement in onboarding or checkout completion
  • Reduced customer confusion
  • Fewer support tickets
  • Less rework during development
The Problem

Posting is inconsistent, engagement is unclear, and content planning takes too much time each week.

The Solution

Digital agents automate content and posting systems, with basic engagement tracking.

Measurable Outcome
  • 2× faster content turnaround time
  • Consistent posting without extra headcount
  • Clear view of what content drives engagement
The Problem

Customers repeatedly ask the same questions about pricing, availability, or processes. Staff spend time answering instead of closing sales or solving real issues.

The Solution

Digital agents implement chatbots or automated FAQs using existing business information.

Measurable Outcome
  • 30 – 50% reduction in repetitive customer enquiries
  • Faster response times
  • Improved customer satisfaction
  • Lower support workload
The Problem

Pricing, features, and positioning are decided based on assumptions. Sales teams struggle to justify value to customers.

The Solution

Digital agents compile structured competitor benchmarking, pricing analysis, and positioning comparisons.

Measurable Outcome
  • 10–20% faster sales cycles due to clearer positioning
  • Fewer pricing objections
  • More confident sales conversations
The Problem

Small technical issues, broken tools, or manual workarounds slow the team down and create hidden operational risk.

The Solution

Digital agents fix internal tools, streamline systems, and improve technical support workflows.

Measurable Outcome
  • Reduced downtime and task delays
  • Less dependency on ad-hoc vendors
  • More stable daily operations
Upcoming Event

Not sure where to start?
Join Go Digital Clinic

Bring one reporting problem or operation problem to a Go-Digital Clinic. In 90 minutes, you'll leave with a clear problem statement and plan to improve it.

10 spots only
9
Apr
3:00 PM - 4:30 PM
📍 Huawei HQ @ TRX, KL
Register now →

How digital agent engagement works

Step 1 : Tell us what's not working

You identify one clear business challenge.

We source and assign digital agents to your project.

You receive weekly measurable deliverables.

You get practical, improved business processes.

Ready to start?

Join Go Digital Clinic
Book free scoping call

Frequently asked questions (FAQ)

What exactly will get done?

One clearly defined business outcome, agreed upfront.

Examples include an automated workflow, a working dashboard, a chatbot, or a digitised process.

Each DXP project runs for 10 weeks. Within the first month, you’ll see a proposed solution. The final, usable outcome is delivered by Week 10.

  • Week 1–3: Confirm problem and outcome, propose solution, planning and provide access
  • Week 4–8: Build, test, and refine the solution
  • Week 9–10: Final output, handover, and close.

Minimal. Usually 30–60 minutes per week for short check-ins and clarifications.

No. You provide business context and decisions only.
Kabel mentors and supervises the team weekly, tracks progress, and steps in if issues arise.

Progress is checked weekly.
If a digital agent disengages or underperforms, Kabel prioritises continuity and replaces them where feasible.

The project ends cleanly.
You receive the final output, documentation, and full handover.

Ongoing maintenance is not included.

Each DXP ends with a clear handover:

  • documentation on how the system works
  • access to tools and files
  • guidance on how it can be maintained internally
The outcome is designed to be usable and maintainable by your team.

RM8,000 per project, paid upfront.

Includes: 

  • Team assignment and supervision

  • Execution and delivery

  • Weekly updates and reviews

  • Documentation and handover

Does NOT include: 

  • Monthly subscription of softwares

  • Unlimited changes or new features

  • Ongoing support after the project ends

Yes. DXP allows you to observe real work before deciding whether to hire.

No, there is no fee . DXP allows you to observe real work before deciding whether to hire.

All outputs created during DXP belong to your company.

Access is limited to what’s needed to do the work.
Everything is used strictly within the agreed scope and handed back at the end.

All working systems are delivered through a 10-week Digital Acceleration Program with no fuss.